Delivery Information

Delivery Policy

We aim to dispatch orders witin 2 working days. any products out of stock with our supplier will be fulfilled as soon as possible (normally 5 working days) and updated via email.

Please note that this does not include PRE ORDERS, please see details below. When combining in-stock items with pre-orders, all items will be shipped on the latest pre-order release date. To receive in-stock items sooner, please place pre-orders separately.

Book delivery is FREE to the UK and sent via Parcelforce or Royal Mail 48HR tracked service.

Bookmark delivery is FREE to the UK and sent via Royal Mail 2nd class (untracked).

Orders can be tracked using the links below and your personal tracking code that will be emailed to you:

Note that delivery speed is beyond our control once dispatched, affected by industrial action and public holidays.

Cancellation Policy
Some items in our store may be offered to you as a subscription, a pre-order or try before you buy. This cancellation policy lays out how you can change or cancel these kinds of purchases.

Please purchase pre-order products separately other items. Any orders that contain pre-order products will be dispatched together on the release date of the lates pre-order propduct resulting in a delay in receiving your products.

When you purchase a pre-order, you are buying a soon-to-be-available product not yet in inventory.

You can cancel a pre-order order that has not yet been despatched. If the order has been fulfilled, then you can't cancel the order, but you can request a return and refund after it arrives. See our returns policy for more details on returns and refunds.

Pre order products will be dispatched the day before their release date.

We recommend upgrading the delivery service to Tracked24 (chargable) if you want your order to arrive on the day of publication.