Delivery Policy

Last updated: Septrember 2026

Delivery

At A Novel Place Bookshop, we pride ourselves on offering the very best titles that other bookshops overlook.

Because many of the books we offer are sourced specifically to fulfil your order, rather than being held in stock, some orders may take a little longer to dispatch.

Most orders are dispatched within 2 working days. However, some titles need to be specially sourced or produced by our suppliers and can take approximately 2–4 weeks before they are ready for dispatch.

To keep your order together, all items will be dispatched in one delivery once every title is ready. This means that if your order contains a book that requires additional sourcing time, or is a Pre Order, the entire order will be dispatched once all the books are available.

If your order requires a little extra time, we’ll keep you fully updated. If an item becomes unavailable from our supplier, we’ll contact you and refund the affected item to your original payment method.

Pre Orders

Pre orders are not included in our standard dispatch times.

Pre order titles will be dispatched on their advertised release date. Embargoed titles will not be dispatched before their official release date.

If you order other items alongside pre orders, all items will be dispatched together once all the titles are available.

To receive available items sooner, please place your pre order separately.

Please check the individual product listing for the expected release date, as publication dates can occasionally change.

UK delivery

We currently offer the following UK delivery options:

Standard 48hr Tracked — £2.99

Books are sent using a Royal Mail or Parcelforce 48hr tracked service, depending on the size and nature of your order.

Premium 24hr Tracked — £4.99

Books are sent using a Royal Mail or Parcelforce 24hr tracked service.

Available delivery options and charges will be shown at checkout.

Tracking your order

Tracked orders can be followed using the tracking number provided in your dispatch email.

Please allow up to 24 hours after dispatch for tracking information to become active.

You can track your order through

Royal Mail Tracking or Parcelforce Tracking.

Delivery delays

Once your order has been handed to the delivery provider, the actual delivery time can vary.

Delivery may occasionally take longer than expected because of circumstances outside our reasonable control, including:

• Postal or courier delays

• Severe weather

• Industrial action

• Public and bank holidays

• Peak seasonal periods

• Unexpected disruption to transport networks

If your order appears to be significantly delayed or has not arrived within a reasonable period, please contact us and we will do our best to investigate this for you.

Nothing in this Delivery Policy affects your statutory consumer rights.

Contact us

If you have a question about the delivery of your order, please contact us:

A Novel Place Bookshop

25 Greenfields Avenue
Southampton
SO40 3LU
United Kingdom

Email: anovelplacebookshop@gmail.com

Telephone: 07803 310735